Digital & Outreach Advisor 

 

Position Title: Digital & Outreach Advisor, Office of Councillor Shelley Carroll

Location: Toronto, ON - City Hall & North York Civic Centre

Employment Type:  Full-Time

Salary: $60,000-70,000

Application Deadline: September 3rd at 4pm

 

About the Role:

We are seeking a dynamic and talented Digital & Outreach Advisor to join our team and support Councillor Shelley Carroll in engaging with the community through digital, social media, and local outreach initiatives. The ideal candidate will possess a strong skill set in social media management, graphic design, photography, and video editing. 

 

Key Responsibilities:

• Digital Strategy Development & Social Media Management:

  • Develop and implement digital strategies to enhance the Councillor’s online presence.

  • Create engaging content tailored to the community across various social media platforms, including Facebook, X, Instagram, LinkedIn, WeChat, and TikTok.

  • Design visually appealing graphics and infographics for social media and outreach materials.

  • Capture and edit high-quality photos and videos of events, meetings, and daily activities.

  • Monitor and respond to community interactions and messages.

  • Track social media/online metrics and adjust strategies for improved engagement.

• Local Outreach and Engagement:

  • Plan and execute local outreach initiatives and events to engage with all constituents.

  • Represent the Councillor at community events and meetings, ensuring active participation and feedback from the community.

  • Build and maintain relationships with local organizations, community leaders, and media outlets within the community.

  • Develop culturally relevant content and materials to promote city programs and services.

• General:

  • Maintains awareness of ward, community, and city-wide municipal matters, and other matters affecting the municipality, the Councillor and her constituents.

  • Maintains confidentiality with respect to issues involving the City and the Councillor, and adheres to the City’s Conflict of Interest Policy.

  • Undertakes special assignments as requested by the Councillor.

  • Reports directly to the Chief of Staff.

 

Qualifications:

• Language Proficiency:

  • Fluency in English required

  • Fluency in Mandarin is an asset.

• Technical Skills:

  • Proficient in using social media platforms (Facebook, X, Instagram, WeChat, TikTok) and website tools (Wix).

  • Strong graphic design skills, with proficiency in Canva and/or Adobe Creative Suite (Photoshop, Illustrator, InDesign) or equivalent tools.

  • Skilled in photography and video editing, with experience using tools like Adobe Premiere Pro, Final Cut Pro, or similar software.

• Experience:

  • Previous experience in a similar role, preferably in a political, nonprofit, or community-focused environment.

  • Proven track record of developing and executing successful digital and outreach campaigns.

• Personal Attributes:

  • Excellent written and verbal communication skills.

  • Strong organizational and multitasking abilities.

  • Ability to work independently and as part of a team.

  • Passionate about community engagement, public service, and promoting diversity and inclusion.

 

How to Apply:

Interested candidates should submit their resume, a cover letter, and a portfolio of relevant work (including graphic design, photography, and video editing samples) to Tom.Gleason@toronto.ca by September 3rd at 4 PM.​​